Privacy Policy

Last updated: November 11, 2025

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Personal Information

  • Name and email address
  • Business information (store URL, product data)
  • Payment information (processed securely by our payment processors)
  • Communication preferences

Automatically Collected Information

  • Usage data and analytics
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Develop new features and services
  • Monitor and analyze usage patterns and trends
  • Personalize your experience and provide targeted content
  • Detect, prevent, and address technical issues and fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information in the following circumstances:

  • With service providers who help us operate our business
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, but disabling cookies may limit your use of our services.

6. Third-Party Services

Our service integrates with third-party platforms including:

  • Meta (Facebook/Instagram) Ads Manager
  • Shopify and Etsy platforms
  • Payment processors (Stripe, PayPal)
  • Analytics services

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of certain data processing activities
  • Restriction: Request limitation of how we process your information

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@markita.ai

Address: San Francisco, CA